Zach Francis Is Taking A Family Route!
Written by: Eli Pacheco
Especially when he got out from behind the desk in a job that didn’t fit – and got behind the wheel of the family business. Zach drove around Charlotte in a van with Francis Real Estate emblazoned on the side.That minivan was on a significant path.
“I went to school for computers,” Zach says. “I learned that it wasn’t for me. I can’t be stuck behind a desk. I have to talk to people. I have to help people.”
Zach remains in the driver’s seat on Francis Real Estate, taking a legacy agency into the present day. Zach spent a year with Allen Tate in their foreclosure department, learning the business before joining The Francis Real Estate Team.
“I learned how to interact with people,” he tells us, from his father, Sandy, and his step-mother, Sherry. “It’s about relationships. They taught me everything I need to know to go through real estate transactions.”
Jim O’Neal drove by that minivan a year before his brother rented an apartment from Zach. Jim knew so many REALTORS®, but when it came to selling his own house, he thought only of Zach. “He was amazing to do business with,” Jim says. “I can be impulsive, and Zach was able to deal with me.”
Jeff Carnes felt Zach was knowledgable, personal, and professional. “He wasn’t going to waste our time,” Jeff says. “When we sold our first home, Zach guided us through the process with excellent recommendations. Zach stayed on top of coordinating pictures of the house for the listing and streamlining showings through an online scheduler. When we got an offer, Zach got us to closing in a matter of days.”
Zach and Alicia have two sons, Myles (4) and Bennett (2). When he’s not selling houses, Zach is fixing his own. “I find myself working on many projects at home,” he says. “I also have a background in home remodeling, and it helps me assist my clients with getting their homes ready for sale and going the extra mile. I’ve replaced doors, tiles, pressure washed, painted, etc. at only the cost of materials to get homes prepped and ready for sale.”
Zach understands that the little details matter, such as bringing a trailer to help a client get moved. He also schedules outings with past clients. He’s gathered them for a day of bowling (bring the kids!) and rented a box for a Charlotte Knights baseball game. “It’s a good time to get together with people of common interests,” he says. “It’s a chance to further their relationships, too.”
It’s a modern twist to the family business he joined in 2006 and took the reins of in 2017. He advises those starting in real estate to join a team and get into it.