Five Star Home Inspections Provide Service That Shines Above the Rest!
Written by Heather Pluard
Photos by Kelly Klemmensen Photography
When you’ve grown up building houses—literally learning about them from the inside out—then nothing escapes your eye as a home inspector. Five Star Home Inspections owner Kris Brown looks beyond the obvious to help his clients make good home-buying decisions, often saving them time and money in the process.
“Once, I was inspecting a two-story home and noticed how the roof funneled water down the front exterior walls,” Kris says. “The inside looked pristine, but I had my suspicions, so I put a moisture reader on the dining room wall and discovered a soaked interior that was full of mold and wood rot. By seeing the signs and knowing where to look, we saved the buyers a $28,000 repair job! They still loved the home and bought it mold-free after the sellers fixed the problem.”
That is the kind of experience that has earned Kris’s business a Five-Star reputation. With an unparalleled knowledge base and a deep commitment to customer service, Kris and his team live by Five Star Home Inspections’ motto of providing “service that shines above the rest.” Their goal is to make life as easy as possible for their clients and their REALTOR® partners.
“We understand REALTORS® don’t have time to waste, especially in a due-diligence period when the clock is ticking,” Kris says. “We pride ourselves on answering the phone and returning calls immediately, providing our clients with the help they need when they need it. In today’s market, people sometimes have just a few hours to make a decision. Five Star Home Inspection is a one-stop-shop for home inspections, termite inspections, pools, docks, private well and irrigation systems, radon and water testing, and everything else people should have checked out before buying a home. And I have a great team of professionals who love helping our clients.”
To make the process even easier, Five Star Home Inspections offers a fully integrated online quoting system at https://fivestarhomeinspections.us. that is not available at most any other home inspection company. Their website also has many educational videos and a link for agents to generate home repair requests and schedule home inspections—saving valuable time. REALTORS® and clients alike love the Five Star Limited Report Guarantee that comes at no extra cost. “In all, we have a self-generated peace-of-mind program,” Kris tells us.
“As a former second-generation custom home builder, I’m fortunate to have 40-plus years of home building and home inspection experience,” Kris says. “I have a visual understanding of what’s behind the drywall, under the floors, and above the ceilings. I also attended a trade school to learn residential and commercial electrical systems. I have the hands-on experience to know how things are put together in a home and where to look for potential problems, and our Five Star Home Inspectors are equally skilled because we thoroughly train each of them.”
We also like to educate our clients, too, and we are frequently posting informative videos on our YouTube channel at https://www.youtube.com/channel/UCVmW4rrax0tazbTleVt0guw/videos.
Kris moved to Charlotte 25 years ago from Northern Pennsylvania. He was an award-winning project manager for three national companies here before pivoting to the home inspection business in 2011. Starting from scratch, Kris built Five Star Home Inspections into the well-respected, Google Five-Star reviewed company it is today.
In his free time, Kris is an avid outdoorsman who loves to explore, hunt and fish. He can also grill a BBQ chicken that will knock your socks off! When indoors, Kris enjoys hanging out in his mancave, working on muscle cars and collecting racing memorabilia. His prized possession is a 1971 Plymouth Roadrunner that he rebuilt with his father to look like a Richard Petty race car. “My dad was a hands-on craftsman and mechanically inclined guy who taught me everything he knew about houses and cars,” Kris says. “I have a lot to be grateful for, and I’m a firm believer in giving back. Five Star Home Inspections started two new appreciation programs this year that alternate every month. One is a prize giveaway for our REALTOR® partners, and the other is a charity donation to our winning partner’s favorite nonprofit. We’re proud to be a part of the Charlotte community, and we love our REALTOR® partners!”
If you would like to get in touch with Five Star Home Inspections, please call 855-500-3744, email Kris@fivestarhomeinspections.us, or visit online fivestarhomeinspections.us